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Q1: How to know your machines’ quality before we order the product?

A: For our RGS company, we are professional manufacturer for 12 yeas, with long-term customer good feedback; Strong r & d department and CNC workshop the Core Technology controlled by ourselves.And welcome to visit our factory any time,we have factories local in Tianjin,China.

The duration for quality warranty of motor and inverter for ONE year, gear for TWO years. We promise to help maintenance our machine forever. If exceed guarantee time, spare parts broken due to long time using, the charge of the new parts and express will be paid by customer, and we will send you steps or video to help you repair. You can contact with us at any time, our after-sale service team 24 hours waiting for service for you.

Anyway, confirming our products quality, we welcome you to visit our factory at any time or buy a trial order to test the quality.

Q2. What’s your lead-time and payment term?

A: Normally, our lead-time is 7-15days, it depends your order quantity and request.

Sample: PayPal or T/T

Mass production: 30% deposit advanced, 70% before shipment.

Q3. How about the shipping?

A: We do provide international Express door-to-door,

Airline and sea freight;or by express.

Please confirm with us before placing orders.

Q4.How can I visit your factory?

A: Yes of course, you can visit our factory, and you can also visit our factory through live video, and we will welcome you enthusiasm. so we can establish good cooperation with each other.

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